When will I receive my diploma?

The Office of the University Registrar begins placing diploma orders immediately after degrees are conferred. Degrees will be conferred on May 22, 2026. Both paper and e-diploma orders take 4 to 6 weeks to be completed before they are shipped. Paper diplomas will be shipped to the address you have designed as a Diploma Mailing Address in WorkDay. You will receive one email from info@paradigm-corp.com with a USPS tracking number when the paper diploma ships, and a second email with download instructions when your e-diploma is ready.

Please note: many factors affect diploma delivery such as weather, valid address details, and local customs. We are unable to provide an exact date of diploma delivery.

May I pick up my diploma on campus?

No. Diplomas are not available for pick up. They are shipped to the Diploma Mailing Address you designated in WorkDay. You must have a valid diploma mailing address listed before your diploma can be ordered. Please email diplomaservices@wustl.edu if you need assistance.

How do I add/update my Diploma Mailing Address?

You must update your diploma mailing address for Spring 2026 by May 22, 2026. You may make this change yourself in WorkDay by following these instructions.

Please email diplomaservices@wustl.edu if you need assistance.

I am moving, what address do I use for shipping my diploma?

The diploma will ship to the Diploma Mailing Address in Workday. The last day to update your diploma mailing address is May 22, 2026. If you foresee an issue with the diploma shipment, you are to contact USPS as soon as you receive the shipment notification from info@paradigm-corp.com to make alternate arrangements. When you contact USPS, provide them your shipment tracking number for further assistance.

Call: 1-800-ASK-USPS® (1-800-275-8777)

Can you ship my diploma internationally?

Yes. We ship many international diplomas successfully. However, in recent years there has been a significant increase in delayed or not delivered diplomas to Eastern Asian countries. We strongly recommend graduates in Eastern Asian countries obtain approval from a trusted friend or family member in the United States, then choose a US address instead.

My diploma arrived damaged, what can I do?

Submit a request for replacement to diplomaservices@wustl.edu. You must include a statement of how/why the diploma is damaged and photo evidence of the damage. We review each request on a case-by-case basis. We offer complimentary replacement for substantially damaged diplomas only.

USPS nor our office is responsible for packages damaged due to weather. Pay attention to weather conditions during your diploma delivery window. Diplomas that have not been retrieved in a timely manner resulting in exposure damage WILL NOT be given complimentary replacements.

What should I do if my diploma is returned to the OUR?

If your diploma is returned to our office as undeliverable, we will notify you at your WashU email. You may come by our office to pick it up yourself, send someone on your behalf, or provide us with a prepaid FedEx label. Please bring your photo ID if you pick it up yourself; if someone is coming on your behalf, let us know ahead of time and remind them to bring their photo ID as well.

If you are providing us with a prepaid FedEx label, you will need the following information:

Visit www.fedex.com and select the “Create a Shipment” option. When preparing your label, please make sure it is:

Pre-paid
Addressed to your preferred shipping address
Sent as a PDF attachment

Other important information you will need to create your label is listed below:

The package weight is 1 lb.
We ship your diploma in a FedEx Pak.
You do not need to include package dimensions.
We will drop the package off at a FedEx location or drop box.

Once you’ve created the label, you can email it to us at diplomaservices@wustl.edu. We’ll ship your diploma as soon as we receive it.

The return address should be:

Office of the University Registrar
Washington University in St. Louis
Women’s Building, Suite 10
St. Louis, MO 63130

What name will be printed on my diploma?

The name that you enter when you Apply for Program Completion in Workday is printed on the diploma. The university considers the diploma to be a ceremonial document and allows the graduate to request a familiar or preferred name be used on their diploma in lieu of their name of record. Please note that in some situations the diploma may need to be used as a legal document and the name appearing on the diploma must match other legal documents in your possession.

If you need to change the name that you have previously submitted on your application for program completion, you must make the request by February 27, 2026. You may contact your school official or use the “Edit My Application for Program Completion” task in WorkDay before the deadline.

What is printed on the diploma?

All Washington University diplomas are written fully in English. Diplomas are signed by the administration of Washington University and contain an embossed seal. It lists the student’s name, the official title of the degree, and the date of conferral.

What date appears on my diploma?

Degree dates are based on the last day of final exams for each term. Please visit the Apply for Program Completion page for more information.

I completed a second major. Do I earn multiple diplomas?

No. Completing a second major is not equivalent to completing a second degree program. Therefore, second major graduates will receive one diploma with the primary degree title printed on the diploma.

An Official University Transcript will reflect all earned majors, minors, platforms, certificates, and awards.

Do Latin honors appear on diplomas?

Yes. Latin honors are awarded to undergraduates and School of Law JD graduates. This distinction is printed beneath the official title of the degree. The three Latin honors are Magna Cum Laude, Summa Cum Laude, and Cum Laude. The College of Arts & Sciences also awards College Honors.

What size is the diploma?

Paper diplomas are 11” x 8.5” in landscape orientation.

Where can I purchase a frame for my diploma?

Official University Diploma frames are available for purchase through the Campus Bookstore.

May I make copies of my diploma?

No. The diploma is an official document issued to graduates by the University. Reproduction of the diploma is strictly prohibited. Alumni may purchase additional diplomas by downloading the Replacement Request Form (PDF) and mail it, along with payment, to the Office of the University Registrar. A handwritten signature must be on the form.

Will my diploma be ordered if I have a hold on my account?

Yes. We do not withhold diplomas from graduates with a hold on their account.

I need proof of graduation for visa or employer purposes – how can I get my diploma sooner?

Since diplomas are printed by our trusted vendor and not on campus, we cannot expedite your diploma shipment. There are four other options that may work for your situation.

  1. If you need documentation before your degree posts to your academic record, contact your school’s Student Services Team to request a letter of degree or program completion.
  2. Print an on-demand degree and enrollment verification. For more information visit Verification of Enrollment & Degrees – Office of the University Registrar
  3. Download the student verification request form (PDF) and mail, email, or fax the completed form to the Office of the University Registrar. A handwritten signature must be on the form. Verification request forms are generally processed within two business days, however can take up to 7 business days following graduation.
  4. Graduates are issued a certified electronic diploma (CeDiD) which is an official, secure and verifiable PDF version of your accomplishment. This can be used until the paper diploma arrives. Simply provide your employer the 12-digit CeDiD code. The CeDiD allows for instant proof of your accomplishment using Washington University in St. Louis’ Validation Services.
Where can I go to learn more about University Commencement and Recognition Ceremonies?

Please visit the University Commencement website.

Who do I contact if I have other questions or concerns?

Please contact us at diplomaservices@wustl.edu.